 | My Delta allegience just crashed |
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| I've ridden with Delta through all of the muck over the past several
months and waited as more and more promises were made about when stuff
would arrive. No major issues, just annoyances, which are somewhat
tolerable given the excellent service I've recieved from both Delta
and PC over the many years I've purchased their products. On Friday evening I cross-threaded a screw on a knife gib on a 37-190
jointer. Today I was told by Delta that "it will take 4 - 8 weeks to
get a replacement gib due to warehouse problems". I called 4 other
places who normally stock Delta parts. None have either gibs or
screws in stock and refused to quote any delivery time. Two told me
that Delta no longer carries the screws! I assume the information
about the screws is actually mis-information since not carrying this
type of replacement part would be suicide in the industry and
especially since I believe the 37-190 is still in production. I cannot afford this type of downtime. What are others doing about
parts problems from Delta? Any 3rd party sources that you are aware
of?
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Worst case - take it to a machine shop. If the plate is wrecked, it can
be filled/tapped. The screws are likely a catalog part, and not
proprietary. I get things like this fixed on my antique cars all the
time.
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